Introduction

This Privacy Policy outlines the practices of processity.ai, operated by Mantra Tech Ltd, concerning the collection, usage, and disclosure of the Personal Data of individuals who interact with our services. We are committed to protecting your privacy and complying with applicable data protection laws and regulations. By accessing or using our Services, you consent to the practices outlined in this Privacy Policy.

Definitions

In this Privacy Policy:

• "processity.ai," "we," or "us" refers to Mantra Tech Ltd.
• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Services" refer to the offerings provided by processity.ai, including but not limited to our website, applications, platforms, and events.

Information We Collect

We collect and process various types of Personal Data, including but not limited to:

• Contact and business data: such as name, email address, physical address, job position, phone number, country of origin, and in some cases, usernames and passwords.
• Communication and interaction data: including emails, chat messages, webinars attended, files downloaded, user research activities, and product interest information.
• Application-related usage data: such as details about the usage of our applications and platforms, user interactions, system configuration information, and log file data.
• Device and browser data: data collected from your device or browser when accessing our websites or applications, including device type, location, browser type and version, IP address, and time/date of access.

How We Collect Personal Data

We collect Personal Data directly from you when you interact with our websites, applications, events, or support services. Additionally, we may use cookies and similar tracking technologies to gather information about your browsing activities on our website.

Purposes of Processing Personal Data

We process Personal Data for various purposes, including but not limited to:

• Providing requested services and fulfilling contractual obligations.
• Improving and enhancing our services.
• Ensuring security and compliance.
• Conducting sales, marketing, and events-related activities.

Use and Access of Your Personal Data

Depending on the necessity and purpose, we may share your Personal Data with the following categories of recipients:

• Internal Transfers: Your Personal Data may be shared with any subsidiaries or affiliates of processity.ai for internal organisational purposes.
• Third-Party Data Processors: We may disclose Personal Data to third-party service providers who act as data processors under our instruction, as outlined in concluded contracts.
• Professional Advisors: Personal Data may be shared with our auditors, legal, or other professional advisors under obligations of confidentiality related to corporate functions.
• Event Partners: When you register for one of our events, such as webinars or training, and we engage third parties to host, sponsor, or present, we may share your contact data with these partners for event-related purposes, including access to the event or related marketing communications.
• Legal and Regulatory Compliance: We may disclose Personal Data to government authorities, law enforcement agencies, or regulatory bodies to fulfil applicable legal or regulatory obligations.

Please note that upon request, we can provide a list of specific recipients to whom your Personal Data may be disclosed.

For residents of the EU, UK, or Switzerland, please be aware that your Personal Data may be transferred outside of the European Economic Area (EEA), UK, or Switzerland. We ensure that such transfers receive an adequate level of protection by taking necessary steps and maintaining liability for onward transfers to third parties.

If you have any questions or concerns about the disclosure of your Personal Data, please contact us at operations@processity.ai.

Data Storage and Protection

We store Personal Data in accordance with applicable laws and regulations and implement appropriate physical, technical, and organisational security measures to protect against unauthorised access or disclosure.

User Rights

Subject to applicable laws and regulations, individuals have the right to:

• Access, update, correct, or delete Personal Data.
• Withdraw consent for processing.
• Restrict or object to processing.
• Request data portability.
• File a complaint with the relevant authorities.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

Cookie Warning

We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for functionality, experience, measurement, and marketing (personalised ads) as specified in the cookie policy. You can freely give, deny, or withdraw your consent at any time by accessing the preferences panel. Denying consent may make related features unavailable. Use the “Accept” button to consent. Use the “Reject” button to continue without accepting.

Updates

We review this Privacy Policy periodically and may update it to reflect changes in our data practices or legal requirements. Continued use of the Services after any updates to the Privacy Policy constitutes acceptance of the changes.

The last update was on 25 April 2024.

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