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Sales/Service Cloud Migrations Process Clarity with Processity

By
Paul Bircham
April 10, 2025
3
min read
Product
Salesforce Administrators

As a Salesforce Administrator there’s always that looming spectre of process chaos in the wake of Sales/Service Cloud migrations. Migrating to a new Salesforce cloud or upgrading can feel, at times, like stepping into a project management and technical whirlwind. Existing processes break or act unpredictably. Often, this happens because of complex custom code or an incomplete map and understanding of existing processes. And when things go wrong, they tend to do so at the very worst time—right before a project go-live. These problems can easily throw off project timelines, can lead to downtime, and can thoroughly confuse users. In the worst cases, data might be lost or migrations might not finish completely. It is a scenario that all Salesforce practitioners are naturally keen to mitigate and avoid.

Processity: Your Process Detective on the Migration Journey

There is a friend in the world of Salesforce who can help you - Processity - which acts as a business process guide on your migration journey. It helps you discover and document the real process paths in your Salesforce implementations that must remain intact. It shows you exactly how key processes work in your current setup. It then models these processes for you to follow, and verify, in your target system state. Think of Processity as your process detective. It tracks down every detail. It gathers information on processes that span multiple objects. It discovers processes segmented by team, function, or geography. This is important. When processes are split up, it is easy to miss a critical link. It makes sure that process dependencies and interdependencies are on your radar, and on your radar early in project lifecycles.

Securing and Future-proofing Your Migration Success

With Processity, you can document and test key processes fully before and after the migration. It helps you verify that your processes are still running smoothly. This is a big relief for both you and the project management team. Suddenly, that heavy fog of cloud migration uncertainty starts to lift. Imagine executing a cloud migration with clarity. You fully understand all the business processes impacted. You know which processes must remain uninterrupted. You can plan and execute with confidence. And, importantly, your data and processes remain secure. Cloud migrations often involve big changes or even future expansions. Processity future-proofs your processes. It gives you a clear view of what needs protection against change. You can expand or update your Salesforce ecosystem making sure that critical operations stay intact regardless of the changes coming your way. Processity brings a welcome dose of process insight. With its aid, you transform potential technical and project management headaches into a smooth and predictable migration. Avoid those frantic last-minute fixes or migration surprises and take control of your Salesforce migration process validation; and swap that fog of cloud migration uncertainty, for process clarity, with Processity.

Paul Bircham
Product Manager
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